Shipping Guide
A Clear, Seamless Delivery Experience — From Our Studio to Your Street
At Suxun FullStory, we know that fast, reliable shipping is just as important as the perfect tee. This guide outlines everything you need to know about our shipping process — so you can shop with confidence.
🛒 Shipping Costs
Shipping fees are calculated dynamically based on:
Your destination country or region
The weight and quantity of the items in your order
To see the exact shipping fee:
Add your desired items to the cart
Proceed to checkout
Enter your shipping address
Our system will automatically display the applicable shipping cost before finalizing your payment.
🌍 Shipping Locations
We ship worldwide from the nearest warehouse based on your delivery address. This helps us reduce delivery time and carbon footprint, while ensuring your package arrives efficiently.
⏳ Estimated Delivery Time
Once your order is placed, we begin processing it within 5–7 business days. After dispatch, estimated delivery times are as follows:
Domestic Orders: 5–10 business days
International Orders: 7–15 business days
Please note: Delivery times may vary depending on customs clearance, local logistics, and regional disruptions.
📦 Multiple Address Shipping
At this time, one order can only be shipped to a single address.
If you’d like to send items to multiple locations, please place separate orders for each destination.
💼 VAT, Duties & Customs
For international orders, particularly those shipped outside of our regional warehouses (e.g., from the U.S.), packages may be sent under DDU (Delivered Duty Unpaid) terms. This means:
VAT, import duties, or customs fees are not included at checkout
Any applicable charges upon arrival are the responsibility of the recipient
We recommend checking your country’s customs policies in advance to avoid unexpected fees. Your local customs office can provide the most accurate guidance.
📬 Need Help?
We’re here to support you every step of the way. If you have any questions about your shipment, feel free to contact our team:
📧 General Support: [email protected]
📧 Shipping & Order Inquiries: [email protected]
Or visit us at https://sxgroup.shop for more information.